Refund policy
We offer store credit or exchange for most items within 30 days of purchase, excluding Gift Cards, Face Masks, Sale items, Hair Accessories, Undergarments, and bathing Suits. Returned items must be unworn, in perfect condition, with all tags, and in its original packaging. Please note that we are always happy to discuss sizing, item details, and questions via phone (970-224-2866) or email (hello@clothespony.com). Shipping fees are non-refundable.
Do I need a Return Authorization form in order to return an item purchased online?
If your item was shipped out to you, then you can contact us at hello@clothespony.com with your order number and the nature of the problem. We will issue a Return Authorization if all above criteria are met.